FAQs for company

Q: How is REDWINGY brand?
Redwingy is famous Top 3 brand headphones manufacturer of China, has:
– 6 years: headphone manufacturer experience.
– 1000 square meters factory
– 2 year warranty

Q: What Certifications do you have?
ISO9001, CE, Rohs certifications etc. 100% quality check and durable testing before each of shipment.

Q: What is Redwingy products warranty?
2 year warranty (freely) for all Redwingy standard products.
Lifetime maintenance will be provided after the 2 year warranty period expires.

Q: What is your Payment methods?
Accept payment via T/T (Bank transfer), Western Union, and PayPal;

Q: How long is your production time?
3-5 working days for sample order;
15-20 working days for bulk order.

Q: What is the Shipping Way?
20-30 days by sea to your nearest seaport
2-5 days by air to your nearest airport
3-5 days by express to your doorstep

FAQs for products

Q: Can I Get A Physical Sample ?
Of course, Nothing is better than touch and feel them.We appreciate know that you may want to check the quality of the products and test the market before Place your order.and all samples with chargeable or returned after order placed .

Q: Can I Have A Pre-Production Sample Of My Order?
Sure, A pre-production sample differs from a random sample. The pre-production sample is inscribed with your specific logo or message.After the pre-production sample is produced, it’s will be shipped for your approval. If more than one color is needed, there will be additional setups and running charges. Please note 1 – 2 weeks are required to produce the pre-production sample. Feel free to speak with us for more details.

Q: Is it possible to customization for special orders?
Yes. support to produce the products based on your customized design.

Q: Is it possible to customization for special orders?
Yes. support to produce the headphones based on your customized design.

Q:Minimum Order Quantitys?
Minimum quantity requirements vary from manufacturer to manufacturer.
In some circumstances, we can supply under the MOQ and feel free to speak with us to find out about what other options or alternatives may be availabl